Platform/Admin
Getting started
Set up Helm around the daily workflow from public presence to booking, order, customer history, documents, follow-up, and insights.
Articles
4 support articles in this category.
Getting started - All plans
Getting started with Helm
A practical setup order for new merchants getting Helm ready for real customer activity.
Getting started - All plans
How to get the most out of Helm
A practical guide for connecting Helm modules into one launchable merchant workflow.
Getting started - All plans
Choose a setup path by business type
Pick the shortest setup path for service, restaurant/cafe/menu, retail/store, or event-based businesses.
Getting started - All plans
Read Insights
Use Insights to understand Helm-owned activity and decide what to improve next.
Still need help?
Browse public guidance first, then use the dashboard support thread when Helm needs account or site-specific context.
Dashboard support
Submit a request
Use authenticated support for billing, account, site, booking, order, or operational issues that need your merchant context.
Product feedback
Share a feature idea
Signed-in merchants can send feature requests, pricing objections, missing integrations, confusing UX areas, and general feedback from the dashboard.